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Live Call Analytics Agent Assist with Salesforce CRM Integration | Amazon Web Services

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Live Call Analytics Agent Assist with Salesforce CRM Integration | Amazon Web Services

A demonstration of how agent productivity can be enhanced by automatically creating records of customer interactions in Salesforce, and displaying them at the beginning of every call to provide contextual information to agents. Learn more at: https://go.aws/3GEggSG Subscribe: More AWS videos https://go.aws/3m5yEMW More AWS events videos: https ...

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