Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

The Telecom Regulatory Authority of India (TRAI) ‘s mandate of separate voice and SMS plans may negatively impact private ...

As we look to 2025, it’s clear that the e-commerce landscape is poised for an unpredictable year filled with challenges and ...

As we step into 2025, let's begin this year on a blissful note by sharing heartfelt greetings and wishes with our loved ones.

State-owned Bangladesh Telecommunications Company Limited (BTCL) has planned to incorporate metrorail and other utility ...

Discover the inspiring journey of a young entrepreneur from Pakistan who founded the cutting-edge AI startup LTV.ai.

Reliance Jio’s New Year Welcome Offer has been extended until January 11, 2025. This plan includes unlimited calling along ...

The Digital Markets, Competition and Consumers Act is designed to regulate the behaviour of major digital firms with ...

Users of the fitness app in North America and Europe who complete one of 25 designated Chipotle segments the most can win free Lifestyle Bowls for a year.