To shut off the water to your house at the meter, you typically need a "water meter key" which is a specialized t-shaped tool used to access and turn the valve on your water meter box.

LAS CRUCES - An update to the City of Las Cruces Utility Standards now allows Las Cruces Utilities (LCU) to install external emergency shutoff valves to water meter boxes on new homes under ...

How to open your new Water meter box Houston water customers contact KPRC 2's Amy Davis after having problems with the new meter boxes.

Some Columbus homeowners are reporting thousands of dollars in property damage and potential increases in insurance rates following their participation in the c ...

Most meter boxes will have a hole on the outside that the key fits in. Once the tool is in place on the shut-off valve, you are able to rotate the fin until it stops, shutting off the water.

To determine if the pipe between these two points is leaking, shut off the main water supply valve at the house, and check to see if the meter continues to show water is being used.

LCU recommends that if customers feel there will ever be a need to shut off their water service, customers should install a shut-off valve on the outside of the water meter box, between the water ...

SUMMERVILLE -- The Dorchester County Water Authority will begin locking its water meter boxes, which also hold shut-off valves. The moves angers at least some of its 7,000 customers, who say they ...

What to Know Bedford installed smart water meters this summer. The city has tried educating residents to look for their own private shutoff valves. City says only a couple dozen homeowners have ...

If you've received an unexpected high water bill, one of the first steps is to check your meter for leaks. Many residents have reached out to '2 Helps You' about difficulties opening the new meter ...

Apply oil such as WD-40 to the cut-off valve before operating to prevent the valve from breaking. The valve typically is located adjacent to the water meter box under a metal lid. In subfreezing ...