(Bloomberg) -- Verizon Communications ... that it is creating the cycle.” Customers used to upgrade every 12 months but now they are keeping their phones for more than 40 months, Vestberg ...

Trade-in program updates and new plans like myHome are being introduced to enhance the customer experience. Infrastructure upgrades ... by Verizon. Small cells were added to existing cell sites ...

Now, Verizon is offering it to customers for free if they trade ... best of expert advice - straight to your e-mail. For upgrades, the phone must have been active on the account for 60 days ...