The new VoiceAI agents can field customer service calls to save time for contact center teams. The agents are capable of ...

PHILADELPHIA (WPVI) -- Police are searching for four suspects who they say vandalized the Love Park Portal in Center City Philadelphia. Surveillance video shows the suspects after one of them cut ...

"By offering AI-first, cloud-based unified communications and contact center capabilities on a single, seamless platform, we unlock the true power of integrated workflows that improve efficiency and ...

Baghdad (IraqiNews.com) – The Iraqi Minister of Foreign Affairs, Fuad Hussein, opened on Sunday the unified national card issuance center at the consular section of the Iraqi embassy in Cairo.

We placed the voice of nurses at the center of our ongoing work to design and develop a solution that augments nurses’ daily workflows and is now in the hands of nurses across multiple provider ...

Muscat: The Unified Government Services Portal (gov.om), launched by the Ministry of Transport, Communications, and Information Technology, is aimed at delivering government services to both citizens ...

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or ...

Campaign contributions totaling more than $150,000 have poured into the Coachella Valley Unified School District ... on Riverside County’s Public Portal for Campaign Finance Disclosure, she ...

To further enhance the calling experience, WhatsApp, owned by Meta, is developing a unified call menu to replace the current two-button system. The existing setup often leads to unintended calls ...