AI agents are a moment of truth for tech
All emerging technology needs to deliver on its promise, sooner or later. For AI agents, that time is now.
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GE Vernova celebrates new customer experience center as employees work to meet demands for electricity equipment
A ribbon cutting ceremony took place Thursday for a new customer experience center at GE Vernova’s Pensacola factory. The ...
Cognizant, ServiceNow Launch AI-Driven Solution For Banking Disputes
Cognizant (NASDAQ: CTSH) and ServiceNow (NYSE: NOW) have launched an AI-powered dispute resolution solution for mid-sized banks in North America. This BPaaS offering leverages generative AI, ...
Cognizant and ServiceNow to deliver AI-powered dispute management for mid-market banks
Cognizant (Nasdaq: CTSH) announced today the launch of an AI-powered dispute management solution in partnership with ServiceNow (NYSE: NOW).
Cognizant, ServiceNow partner for AI-powered dispute management solution for banks
Cognizant Technology Solutions (CTSH) and ServiceNow (NOW) have teamed up for an AI-powered dispute management solution for mid-market banks in North America.
Observe launches VoiceAI agents to automate customer call centers with realistic, humanlike voices that don’t interrupt
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Boosting front-line impact: How CCaaS can supercharge contact center agents
The evolving CCaaS market is redefining customer interactions, demanding a strategic reimagining of engagement.