The statutory board is weaving generative AI into daily operations to boost efficiency and service quality, while ensuring ...

The buy-now, pay-later company Klarna said in internal messages that a security issue could have cost it $41 million in legal ...

Opinion The agentic era remains a fantasy world. Software agents, the notional next frontier for generative AI services, ...

Information Services Group (ISG) , a global AI-centered technology research and advisory firm, has launched a research study examining providers in the ServiceNow ecosystem that are helping ...

These women are breaking barriers, leading movements, building businesses, and reshaping the way we think about leadership ...

You can help your employees become more efficient at their jobs with this guide that offers tips on maximizing the workday.

AWS's Trainium chips struggle against Nvidia's GPUs in performance and adoption, despite Amazon efforts to offer a cost-effective alternative.

Robust integration with Service Pro empowers manufacturers and distributors to move beyond reactive repairs, lowering costs ...

A proposed bill would strengthen accountability for data center projects set to transform the state's economy, natural ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

8x8 Workforce Management. 8x8 introduced an intuitive Workforce Management solution for 8x8 Contact Center, enabling organizations to automate forecasting, shift planning, real-time adherence tracking ...

Shares have declined in Asia after losses for influential technology stocks pulled Wall Street benchmarks lower, though U.S.