Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

Users of the fitness app in North America and Europe who complete one of 25 designated Chipotle segments the most can win free Lifestyle Bowls for a year.

We've teamed up with Bridgedale to give you the chance to win a pair of Bridgedale StormSocks of your choice in our ...

State-owned Bangladesh Telecommunications Company Limited (BTCL) has planned to incorporate metrorail and other utility ...

One pop-up message gave permission to hackers to see bank details, messages and passwords of anyone using Amazon devices in ...

As we look to 2025, it’s clear that the e-commerce landscape is poised for an unpredictable year filled with challenges and ...

The Digital Markets, Competition and Consumers Act is designed to regulate the behaviour of major digital firms with ...

Founded by Beerud Sheth in 2004, Gupshup helps automate interactions, create chatbots, and manage customer support, marketing ...

For a stock that has nearly doubled in six months, Twilio stock still has a lot of upside left. Analysts are quite to point ...