For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), today ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Ericsson ERIC recently announced that its wholly owned subsidiary, Vonage, has secured SOC 2 Type II compliance for its Network APIs (Application programming interfaces). Vonage Network APIs empower ...

"This certification demonstrates that by partnering with Vonage, organizations are engaging with a trusted leader that prioritizes security, privacy and customer success. By combining innovation ...

These include network authentication, a service enabled by mobile network ... and protect sensitive information. Enhanced Customer Engagement: With Vonage Network APIs, developers can design ...

"This certification demonstrates that by partnering with Vonage, organizations are engaging with a trusted leader that prioritizes security, privacy and customer success ... emerging as a gold ...

more personal and meaningful communications across the entire customer and employee experience. Vonage’s Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS ...