VoiceCare AI, a new agentic AI startup, launched to automate the back-office conversations between providers and payers and ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

By combining Lydia Solutions's innovative services with Vonage's advanced authentication solutions, the partnership paves the ...

Within the next two years, it will also become home to more data centers for companies like Microsoft and Amazon. What is a data center? Is it the same as a server farm? Let’s look at the ...

Outsourcing call center operations has become a common practice for businesses looking to improve efficiency and reduce costs. However, maintaining high-quality customer service in outsourced call ...

KANSAS CITY, Mo. — One of Kansas City's largest developments in 2025 is well underway in the Northland — the Google data center campus. But what is a data center and why are so many building ...