Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Weave , a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses, today announced an integration with Practice Fusion, a leading ...

It’s great to have a full record of what was said in meetings and conversations. But there may be a hidden cost.

VoiceCare AI, a new agentic AI startup, launched to automate the back-office conversations between providers and payers and ...

CEO Robert Ellin highlighted record revenues of $95 million for the first nine months of the fiscal year and $29 million for the quarter, driven by the performance of Slacker Radio and PodcastOne.

As a first time visitor, when you visit the Business Standard ... When you subscribe to BS Premium Services, along with its other key benefits, you are basically paying to access these Insights before ...