Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

Major phone carriers across the United States have had a slew of outages in recent months and yesterday Verizon was hit. A ...

Ada's generative AI Agent automates millions of customer service interactions for enterprises around ... than 4 billion automated customer interactions for brands like Canva, Verizon, YETI, and Square ...

LastPass is warning about an ongoing campaign where scammers are writing reviews for its Chrome extension to promote a fake customer support phone number. However, this phone number is part of a much ...

Allconnect’s team of broadband experts regularly reviews the top internet service providers ... on the area. Verizon is consistently among the best internet providers for customer satisfaction ...

The America's Best Customer Service 2025 rankings were identified from the results of an independent survey of more than 28,000 U.S. customers who have either made purchases, used services, or ...

The America's Best Customer Service 2025 rankings were identified from the results of an independent survey of more than 28,000 U.S. customers who have either made purchases, used services, or ...

For example, an agent could add an external weather service to retrieve real-time data to personalize email or text messages to customers. Another could connect to Google Calendar to retrieve an ...

A fiber cut caused a service outage for many Verizon customers in Northwest Arkansas, according to a company spokesperson."Our engineers are engaged and working with our vendor to quickly restore ...

AT&T Inc.’s stock is beating Verizon Communications Inc.’s by a wide margin this year, with AT&T’s momentum in both mobile and broadband resonating more on Wall Street. Analysts, though ...