“He wears his heart as well as this job on his sleeve,” Festa wrote on the GoFundMe page. “John is a mentor, a natural-born ...

A young man who went into cardiac arrest in the Bronx died at the hospital after waiting nearly 20 minutes for paramedics.

Operators are instructed to route 311 calls about unsafe battery charging to FDNY dispatchers, who in turn direct them to the department’s lithium-ion battery safety unit. Yet that’s not ...

Two Flushing residents were critically injured during an apartment fire early Tuesday morning.

The 15-year-old’s leg was pierced by one spike when the FDNY reached the scene around 3 p.m. and began cutting around the low fence to free the teen and rush him to the hospital, officials said ...

"It took so long," she said. According to the FDNY, the call was entered into the dispatch system at 2:50 am and was coded as "unknown." The FDNY said the call was held for 31 minutes due to a big ...

FDNY selected Verizon Frontline to provide an ... fire alarm and emergency medical dispatch, and health services. Verizon Frontline is the advanced network and technology built for first ...