An FDNY dispatcher calmly guided a rescue crew to a remote wooded area on Staten Island where a teen had gotten stuck ...

The FDNY commissioner applauded the work of a fire alarm dispatcher and his supervisor in a recent rescue at Brookfield Park.

A firefighter suffered a medical emergency and collapsed while on the roof of a building during a two-alarm fire in Brooklyn ...

The FDNY is reviewing the response to a 911 emergency call made by an off-duty EMS lieutenant in cardiac arrest to see if more could have been done by the Emergency Medical Technicians who closed ...

This incident is under review, and it is likely there will be changes to FDNY protocols as a result.” The dispatcher and call-taker in the incident have been taken offline, according to the FDNY.

An FDNY firefighter went into cardiac arrest as he battled an inferno at a multi-family house in Brooklyn Sunday and remains hospitalized in critical condition, officials said. The firefighter ...

An EMS lieutenant dedicated his life to saving New Yorkers. But when he needed help during a medical emergency last month, critics say, first responders left him behind.

FDNY officials were also investigating if the dispatcher had informed the arriving EMTs that Seto was an EMS lieutenant. Regardless, the EMTs should have taken steps to make sure the person on the ...