A Florida family says inadequacies in Vonage's 911 Net phone service played a role in the death of their 3-month-old daughter, one of several such claims that have drawn increasing attention to a ...

About 5 percent of Vonage’s customers do not have access to 911 service, even though the U.S. Federal Communications Commission voted in May 2005 to require it from most VoIP providers.

As two gunmen forced their way into her Houston home Feb. 2, Sosamma John yelled to her daughter, Joyce, to call the police. Joyce ran upstairs, grabbed the phone and dialed 911. Instead of ...

Vonage says it has negotiated access to Qwest Communications International's 911 infrastructure, another sign that Vonage and other VoIP operators are closer than ever to tackling a major hurdle ...

Vonage spokeswoman Brooke Schulz said Vonage is considering asking Congress and the FCC to demand SBC open up its 911 infrastructure to Vonage and other Net phone operators. In refuting SBC's ...

SBC Communications Inc., the nation's second-largest telephone company, said Wednesday that it would offer a product to help Internet phone companies connect customers to 911 dispatchers.

The Texas state attorney general has filed a suit against Vonage over one of the biggest complaints about their broadband VoIP service: that you can't use them to call 911. Or at least, that you ...

Law and order are coming to VoIP 911. Most Americans take it for granted that when they dial 911 they will reach a dispatcher who can immediately summon an ambulance, fire truck or police patrol.

More to the point, vendors like Vonage will no longer be able to let customers use their service until they sign up for 911 and provide a location. Vonage is a good example of another problem the ...

The U.S. House of Representatives has passed a bill designed to streamline VoIP providers’ connections to emergency dialing 911 networks. The House late on Tuesday passed the 911 Modernization ...

Vonage Holdings Corp. has agreed to assure its Internet telephone subscribers have full and fast 911 emergency access and to pay the state $70,000. The agreement settles a lawsuit that Attorney ...