NEW YORK — National Grid reminds customers to safeguard their information and verify the identity of any representative who visits or calls their home to discuss their energy bills. In 1996, New York ...

Jun. 20—Two north country power companies were fined by the state Public Services Commission for failing to meet customer service standards last year. The PSC announced Thursday that it has levied a ...

NEW YORK — Using less and saving more is the underlying message behind National Grid’s Here For You affordability campaign. According to a press release from the company, the dedicated website ...

National Grid is offering in-person and virtual assistance to help Massachusetts residents manage their energy bills, according to a community announcement. The company is hosting Customer Assistance ...

TROY, N.Y. — Continuing their longstanding partnership, National Grid donated toys and gifts for 12 families through Hope 7’s holiday sponsor program. “We’re honored to do it,” said Jennine Sakkestad, ...

ORCHARD PARK, N.Y. — National Grid is warning consumers to be wary of scam artists after it was notified of people going door-to-door, attempting to steal your personal information. "National Grid ...

MERRICK, N.Y. — Frigid temperatures return this weekend, and if you're a National Grid customer in New York City or on Long ...

BUFFALO, N.Y. — Gov. Kathy Hochul on Wednesday signed new legislation aimed at increasing transparency in public utility rate changes. And the Public Service Commission held another hearing about a ...