Tools like Zoom. Microsoft Teams and Slack clearly offer advantages. But like any good tool, these must be used carefully. Here's some expert advice.

The use of instant message ... receiver's preferred style of communication. This form of communication can be really disruptive for those on the receiving end, since the message pops up on ...

Did you know that 60% of companies have experienced data breaches through unsecured messaging platforms? While chat tools streamline workplace communication, without proper archiving protocols, every ...

Exchanging text messages in real time between two or more people logged into an instant messaging (IM) service. Unlike email, messages are sent immediately, whereas email can be queued up in a ...

We've come a long way from our early ancestors who communicated with grunts and pointing. But even they had a form of visual ...

“As communication technology advances, it’s important that King County adapts its records retention policies to reflect the reality of how instant messaging platforms are used by county ...