Sixty-nine percent of hospital executives consider enhancing the healthcare consumer experience as the first or second most important strategic priority their organization has for this year, according ...

Now that providers have largely implemented patient portals and the foundation for patient engagement strategies, the next step is to implement initiatives to get patients more actively involved in ...

A study published last week in the Journal of the American Medical Informatics Association shows that in one patient population, use or non use of a patient portal had no statistically significant ...

Patients have reported that they’re experiencing issues and delays, and UPMC explained why. A UPMC Spokesperson said the ...

MHS Genesis is the Defense Department's new electronic health records system, designed to provide a single health record for service members, veterans, and their families. It replaces the Tricare ...

A service enabling people to manage their own hospital appointments is “really valued” by patients, with findings suggesting it leads to a decrease in missed appointments. An online portal which ...