Carnival Cruise Line saved millions when it cut a popular onboard service, and used those savings to make fan-favorite Guy ...

Carnival Cruise Line Brand Ambassador John Heald said that Coca-Cola products are currently available on 14 of the company’s ...

Some passengers say it's inappropriate to wear a military dress uniform for formal events, but the majority had a completely different answer.

Carnival Cruise Line’s Brand Ambassador John Heald said that Grand Turk is ready to welcome guests back following Hurricane ...

With Carnival Vacation Protection trip cancellation, you can get a full refund if you need to cancel for common reasons like ...

Carnival's brand ambassador, John Heald, addresses a rude guest's expectation for refunds during hurricane season.

To many cruisers, 5:30 or 6 p.m. is the ideal time to eat dinner on a Carnival cruise because of the evening entertainment ...

Through daily polls, Heald puts certain requests up for a vote and sometimes, these polls yield interesting results. Occasionally, they reveal offerings cruisers overwhelmingly would like to see ...

A Carnival luggage mat has been used for a strange purpose, but how good is it? While the photo may be fake, the symbolism is real.

Carnival Cruise Line’s Brand Ambassador John Heald addressed the backlash to the price increase and acknowledged that the company “didn’t send out any information in advance” in a Facebook ...

Sep. 28—John Heald serves as the public face of Carnival Corporation's namesake cruise brand. He spends most of his days answering hundreds of questions from passengers. Heald has hundreds of ...

The ambassador, John Heald, shared his insight about the pharmacies that cruisers can enter at foreign destinations. Specifically, he mentioned the frequent purchases of medicines not typically ...