Starbucks staff must work in office 4 days a week
Digest more
In Starbucks’ world, the “partner” refers to the company’s employees. It’s the person wearing the green apron, the barista, the shift lead, or the assistant manager. It’s the person who opens the store at 4 a.m. or memorizes someone’s complicated drink order.
It’s Not About the Coffee: Leadership Principles from a Life at Starbucks Howard Behar, with Janet Goldstein. . Portfolio, $19.95 (183pp) ISBN 978-1-59184-192-0
Starbucks announced another stage in its leadership shake-up on Tuesday, as CEO Brian Niccol will bring in two more executives who spent time at his former employer Taco Bell while dividing key ...
Leadership transitions are make-or-break moments. Michael Watkins, author of ‘The First 90 Days’, dissects the anatomy of success—and failure—through the lens of Starbucks’ recent…
The apology detailed actionable steps Starbucks leadership would follow to learn from the situation, including meeting with community stakeholders to learn what they could have done better. Johnson took full responsibility for the actions of his employees, and he acknowledged that Starbucks customers were hurt by the arrests.
A big part of Starbucks’ comeback plan is making employees’ lives easier, both through additional human capital and technology. Starting in the fall, Starbucks will add at least one dedicated, full-time assistant manager in most U.S. company-owned shops. The major announcement was made at the coffee giant’s Leadership Experience 2025 in Las Vegas, attended by […]
Starbucks says it fired her for an ‘absence of leadership.’ She says it was because of her race. A jury returned a $25.6 million verdict in her favor
Starbucks announced another stage in its leadership shake-up on Tuesday, as CEO Brian Niccol will bring in two more executives who spent time at his former employer Taco Bell while dividing key ...